Carpet Care

How to Clean and Maintain Your Carpet & Rugs 


CARPET CARE & MAINTENANCE GUIDE


PREVENTATIVE MAINTENANCE

- Use walk-off mats at entrances and keep sidewalks clean.

- Vacuum frequently with a rotating brush or suction-only for certain styles.

- Certified vacuums conform to industry standards.


GENERAL STAIN REMOVAL INSTRUCTIONS

- Promptly attend to spots and spills to prevent staining and soiling.

- For bleach spills, blot and rinse with water. Follow up with flushing and extraction.

- No carpet is stain-proof, but many are stain-resistant.


STAIN REMOVAL PROCEDURES

- Shaw’s Total Care Stain & Soil Remover is recommended.

- Refer to shawfloors.com/care for detailed procedures.

- Avoid household cleaners not listed in the program.

- Choose pH neutral products and avoid harmful chemicals.


CLEANING TIPS

- Scrape and absorb food spills, then blot gently.

- Rinse with water and remove moisture with white towels and a heavy object.

- Clean frequently used areas promptly to prevent dirt spread.

- Periodic professional cleaning is recommended using approved methods.

- Only use certified products and equipment to avoid warranty issues.

- Rent steam cleaning machines with CRI Seal of Approval certification.


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